Server Issues (Resolved)
  • Priority - Medium
  • Affecting Server - SHCloud
  • 8:55am PDT - We are currently facing server issues and are working dilligently to resolve these issues. Please watch this network thread for updates it is a known issue.

    9:30am PDT - We are still working on resolving the issues facing Gladiator, we have a DC tech reviewing the issues.

    10:31am PDT - We are currently checking drives

    11:13am PDT - Our DC Techs is still checking and reviewing drives

    12:34pm PDT - Faulty raid card maybe to cause, we are replacing the card and setting up a second server in case any data is corrupted. We will keep you updated.

    2:18pm PDT - Still working on server with lead techs and L3's

    4:52pm PDT - We are working with the DC staff to run a FSCK on the server.

    25 March 2015, 11:15AM GMT 6+
    Please be informed that, we have now fixed the issues on the server. Thank you for your patience.

  • Date - 24/03/2015 18:11
  • Last Updated - 25/03/2015 00:25
DDOS Attack (Resolved)
  • Priority - Critical
  • Affecting Server - SHCloud
  • Currently the server is facing a DDOS attack. The datacenter techs are working on this now. We will keep you updated here.

    Saturday | 30 November 2013 | 01:25 PM 
    The server is still facing DDOS attack. 
    Senior admins from DC are still working on it.


    Saturday | 30 November 2013 | 04:55 PM
    The Server main shared IP has been null routed and the new shared IP is 198.105.221.127.

  • Date - 29/11/2013 15:44 - 02/12/2013 00:19
  • Last Updated - 30/11/2013 05:11
Scheduled Network Maintenance On Student Serv (Resolved)
  • Priority - Low
  • Affecting Server - Student Server (FL)
  • Maintenance Type:
    In order to increase the reliability of our network, our Admins will be performing maintenance to our core routers and relocating a majority of of our transit provider fiber. 

    Estimated Downtime:
    We understand the importance of minimizing any downtime associated with maintenance and for this reason we will do everything we can to expedite the process. As it stands now, the maintenance window is 8 hours and while no actual downtime is expected, you may encounter times of increased latency and minor packet loss while routes to our facilities converge. We will have our senior admins on site for this project to avoid any serious issues and we do not foresee any issues lasting longer than the aforementioned maintenance time frame.

    We do apologize for any inconvenience and ask that you please plan accordingly.

    If you have any questions or concerns, please feel free to submit a support ticket or contact us through our Live Concierge Chat system. 

    Warm Regards,
    Bytebull.com

  • Date - 11/10/2013 16:00 - 11/10/2013 18:09
  • Last Updated - 10/10/2013 17:03

Server Status

Below is a real-time overview of our servers where you can check if there's any known issues.

Server Name HTTP FTP POP3 PHP Info Server Load Uptime
Shared (Los angel, USA) PHP Info
SHCloud PHP Info
Student Server (FL) PHP Info